Facebook is like Sydney, Google+ is like Canberra. For now.

Google are really trying hard to promote Google+, have you noticed? The trouble is that compared to Facebook, Google+ is kind of like Canberra as compared to Sydney.

For those not in Australia, Canberra is a planned city, the capital, where most people work for the government. It’s neat and tidy and well-behaved. It’s excellent for cycling but hopeless for bussing. There’s not enough to do for most visitors, unless you’re like me and can quite happily spend the entire day in an art gallery. You don’t go there to relax: you go for a conference.

Sydney, on the other hand, is (by Australian standards) old and filthy and loud and tangled. The public transport system is comprehensive, but heterogeneous and difficult to navigate. Last time I was there you needed different tickets for the bus, train and ferry. The people can be unfriendly (unless you look rich, which is something I just can’t fake any more). But there’s a buzz to it. It’s a lot of fun. It had the 2000 Olympics, which were pretty amazing. It has a world-famous gay mardigras. And when people think of an Australian city they think of Sydney with its opera house and harbour bridge. People go there to see the sights.

Facebook has third-party apps. I reckon that’s the magic thing, the thing that’s missing from Google+. Any developer can add functionality. The social plugins, all third-party, are fantastic. I’ve got it set up so that my Facebook timeline automatically displays all my Tweets, my activity on Tumblr, Soundcloud and Youtube, links to my MailChimp newsletters, and, using the Networked Blogs app, a fair selection of postings from this blog and my main site Proximity (proximitypoetry.com). It’s the go-to place!

But a lot of the apps on Facebook are just ways to play. Games, quizzes, various kinds of virtual gifting. Going on Facebook feels like a stroll down the street in a neighbourhood where all your friends live and everything’s open 24/7. OK, there’s a lot of garbage lying about, but it’s fairly easy to avoid stepping in it. (That is becoming more difficult – more on that in a moment.) Like any new environment, when you first join Facebook it can be pretty uncomfortable until you figure out how you fit into it. Sydney is like that, and I imagine that when I finally manage to visit New York, I’m going to feel much the same.

But Facebook was like Canberra at first — plain and simple and fast. (It’s still fast, actually, most of the time.) The simplicity was one of the main reasons people moved there from Myspace, which had become painfully bloated with over-the-top…

advertising. And, guess what? Facebook’s monetising strategies have become much more annoying of late. There is now a lot of thinly-disguised advertising content in the main stream of posts, instead of in a sidebar. Groups and pages are cluttered with posts from people who have been seduced by the temptation to get paid to share ‘news’ about some mob selling shoes or investments or the secret to a better sex life. It sucks.

I don’t mind sidebar advertising: sometimes I even click on it. Usually I’m disappointed by what I find, but that’s another story. If it weren’t for the advertising Facebook wouldn’t be free, and neither would Google. But there’s a limit to what is acceptable in a site where you spend long periods of time. The people at Google have known this from the beginning, and I hope they don’t become corrupted by greed to the extent that they start doing what Facebook is doing.

I hesitate to recommend that everyone moves to Google+ (as if that would make a difference anyway, LOL) because, even though it’s convenient to have all the integration, even though I love Gmail and am pretty attached to Google Calendar, the thought of having everything on Google gives me the creeps. Eggs all in one basket… we are all far too dependent on Google as it is. (BTW, if you’d like to try an alternative search engine, check out duckduckgo.com. I like it and I don’t.)

However, as pointed out in an excellent book, ‘What You Really Need to Know About the Internet: From Gutenberg to Zuckerberg’ by John Naughton (Quercus 2012), the Internet is an ecology, not an economy. There are niches for all kinds of ‘species’, symbiotic relationships arise between large and small organisms, it’s complex, chaotic, unpredictable… and all based on a system that, like DNA and RNA, is simple, elegant, computational, egalitarian, and acronymic (I’m thinking of the TCP/IP protocols, the DNS, and all that).

When I wonder about the future of the Net, I look at my two smart Montessori-educated teenagers as an example. (Interestingly, the boys who founded Google were Montessori students.) The way my kids use the Internet evolves over time as they, and the Internet, develop. The Net is only a little older than they are.

My young man has set up a Minecraft server for himself and his friends. He’s finding out how difficult it is to be a benevolent dictator. They talk on Skype while they build imaginary worlds out of virtual Lego, and there seem to be a lot of arguments. My young woman is into photography and dance. She relaxes on Tumblr, where she has two blogs that I am forbidden to look at. Both my kids also communicate using Facebook, Gmail and Youtube (making videos as well as watching) and listen to music online instead of buying it. They use whatever works best for them, and that changes over time as they, and the Internet, slowly grow up.

No-one can predict what will happen next. Some people will always prefer the costume-jewelled alleyways of Sydney, some will prefer the suits and cyclepaths of Canberra, and some will just want to walk away and live in a cave someplace. But if you listen carefully — late nights and early mornings are the best times — you’ll be able to discern the small twitterings of peculiar poets as they flutter here and there, exploring the trackless forest of Facebook, the eerily-lifelike rock-gardens of Google, and whatever grows up to supplement or replace them.

A dream achieved: no more ‘things to do’

One of the best things I’ve done during 2012 — no, the best thing I’ve done — is throwing away my to-do list.

When I say to-do list, I don’t mean a few odd jobs scratched on a scrap of paper clipped to the fridge door. ‘Fix the tap’, ‘Call the lawnmowing woman’, that sort of thing. I mean a spreadsheet. A database. A designed system. With, if I remember rightly, importance ratings from 1 to 3 and urgency ratings something like ‘deadline!’, ‘immediate’, ‘soon’, ‘fairly soon’, ‘whenever’, and ‘just an idea’. I kept track of my ideas in a database. WTF?

I’ve always been a list-keeping sort of person. I remember being 8 or 9 and having written lists of my clothes (a weird assortment of hand-me-downs… some things never change) to make sure I wore them in turn so I wouldn’t have all my favourites wearing out before my less-favourites.

If you’re thinking of Sheldon from Big Bang Theory you have a point, even though Sheldon is a caricature and nobody’s really like him. I’m somewhat autistic, I think. Either that or I just have an unusual brain. Which amounts to the same thing, really. If you are not autistic at all the technical word for you is neurotypical.

But I digress. The to-do list! Sometime during my first year at university life seemed to get more complicated. I wrote a list of things that needed doing, to outsource them from my brain so it could get on with more interesting stuff, like studying, hanging with friends and fantasising about the opposite sex. I was studying computer science, and I made the analogy that I was putting my tasks on peripheral storage instead of keeping them in RAM, freeing up RAM for currently running jobs. My to-do list was like a removable USB drive for my mind. (We didn’t have USB drives, by the way — a few really geeky kids had personal computers, but my to-do list was a piece of paper pinned to the wall.)

But I digress. (I’m creative, alright? And kind of autistic. Deal with it! 🙂 Since then I’ve always had a to-do list, and it got longer and longer as life got more complicated, with a job, and kids, and (for a while there!) a husband, and voluntary work, and eventually, the worst of all, self-employment as a computer consultant, and later, ie, now, as a writer. At one point the amount of different stuff I wanted to remember got so out-of-control that I couldn’t figure out what I should be doing next. I’d be flipping from one thing to another, trying to do three things at once, or just standing there looking at the list going ‘aagh’. Major stress. The kind of thing that puts lines on your face and gives you backache.

I did some research on how to handle things, how to Get Things Done. Unfortunately for me, most of it’s probably written by people like Sheldon. Everything I read about ‘time management’ talked about prioritising: triaging your tasks based on their importance and urgency. I immediately thought, assign numeric ratings… use software to sort… focus on whatever’s at the top of the list… easy, right? Back in control, right?


What happened was that I managed, each day, or each week, or each month, to cross off a few of the topmost items: the things with deadlines and some of the things that were really urgent and important — and each day, or week, or month, a few new tasks and ideas would get added, and most of the new tasks would be urgent. I never got to the terrific ideas that weren’t urgent, were lower down the list. I would look at them longingly: some of them were going to be really fun, when I eventually got to them. ‘Start a non-fiction blog’ was there, for example.

And I used to mentally beat myself up about all the things that had been on the list for six months, a year, two years. What was wrong with me, what was I doing wrong, that I could never get to these things?

What was wrong with me was that I needed to sleep, and eat, and exercise, and parent my kids, and hang out with friends, and fantasise about the opposite sex, and, well, live.

Since I made my first to-do list, back at uni, the list came with a dream: one day I would finally get all the things done. And then I could spend all day playing again, just like when I was a child. I’d been carrying that dream around for almost 30 years.

Not only that, when I looked at all the things I’d told myself I’d do some day, I felt like I’d broken an enormous promise to myself. For 30 years.

Some time in the first half of 2012 I thought, what if I just threw it away?  It occurred to me that I was making life’s journey with a gigantic suitcase full of things I’d probably never use. I’d learned to travel light, physically — anything that doesn’t fit in my cabin-bag-sized wheelie case doesn’t come on tour (except for my guitar… but that’s another story)! What if I just threw it away? Wouldn’t I feel lighter? Better? Happier?

Okay, I thought. So what would have to happen, what would have to change, in order for me to throw it away?

I would need some other way to keep track of deadlines and commitments to other people. That stuff really does have to be outsourced to something more reliable than my wetware.

And I would still want to keep a few things written down. The stuff I really had promised myself I would actually do, the stuff I wanted to plan out, to make happen. But the less important stuff, and the stuff that was just ideas — that’d have to be cast once again upon the Darwinian mercies of my soggy neural network, just like it had ben in the wonderful before, when I could spend all Saturday afternoon practising somersaults or writing to imaginary boyfriends.

I’d kept a diary since my uni days (because you don’t want to think about exams and lectures all the time but it helps if you can remember when they are!). I used to have a paper diary, then a software calendar that I would print out each month and carry in my bag for ‘on-the-go’ appointments, but now I had an Android smartphone and was using the wonderful Google Calendar.  Accessible from my computer, from my phone, downloadable, printable, sharable… and I was well into the habit of looking at it every day, which is the trick with diaries. So I thought, well, I can put the deadlines and commitments on Google Calendar. I’ll use the Calendar Flair gadget to give them a red star! Yes! Of course! And the things I really, really want to do — the bucket-list things! — I’ll think about how and when I could actually make them happen and put them on the calendar as all-day ‘appointments’ on certain days or weeks. I’ll schedule them.

And it worked! That heavy suitcase feeling disappeared. Not overnight — at first I scheduled too many things and had to learn to let go even more: schedule less for each day, block out whole days as unscheduled, and stop scheduling things that didn’t really matter. I’m still learning. The calendar is gradually getting less cluttered. But I’m still achieving lots of stuff. Maybe more than before, maybe not, but that doesn’t matter, really, because I’m happier.

The feeling of liberation is hard to explain, but it’s very like when you get off a plane with your cabin bag and go straight to the bus or taxi rank while most of the other passengers are waiting around the baggage carousel.

OK, I still have the cabin bag — I have a short list of tasks for each day, most days. I can’t live without that. (Not yet, anyway!) But I’m living more in the moment, not worrying about next week until I get to it, except at certain times when I sit down and plan. And if my plans don’t work out, I don’t beat myself up. When I get to the end of the day and I haven’t done some task or other, I can just pick it up with my clicking finger and drag it to another day, or another month, or sometime next year, and forget about it until then. Or I can just hit Delete and say, well, too bad, I never did that thing, but so what? And I’m getting better at hitting Delete. Which gives me more time to do the stuff I really want to do. Like writing. And hanging out with friends, and fantasising about the opposite sex. Hurray!

Ginsberg misses out. My mum’s chocolate slice recipe

If you’ve been to one of my poetry workshops you’ll know that everyone becomes much more creative after a serve of decadent northern European home baking, preferably involving chocolate. By popular demand, here’s the recipe for my mum’s chocolate slice.

Allen Ginsberg, who died before I got around to inviting him, wrote a satirical poem entitled ‘Cmon pigs of Western civilisation, eat more grease’. Hmm. Well, if it worries you, substitute a politically-correct binding ingredient for the melted butter.

Ginsberg might have called this a brownie, but my mum is English. When I was a kid we had slices and biscuits, not brownies and cookies. Cookies existed only on Sesame Street.

Jackson’s mum’s chocolate slice

What it looks like


  • 125g butter
  • 1 cup self-raising flour (I use half wholemeal, half white)
  • 1 cup desiccated coconut
  • 1/2 cup sugar (use less or more as you prefer. I use brown sugar)
  • 1 tablespoon cocoa powder (find a nice dark organic one)
  • 1 egg


  • 1 cup icing sugar
  • 1 tablespoon cocoa powder
  • Hot water to mix until runny


  • About a tablespoon of dessicated coconut


  • Preheat the oven to 180 degrees C.
  • Line a slice tray with non-stick baking paper. Let the paper extend a little beyond the tray.
  • Melt the butter.
  • In a large bowl, mix flour, coconut, sugar and cocoa.
  • In a small bowl, beat the egg.
  • Add the egg and melted butter to the large bowl and mix well.
  • Tip into the tray and press down firmly. (Make a fist and press using the flat surface formed by the middles of your fingers — or if your hands never worked a day and can’t take the heat, use the back of a spoon.)
  • Bake for 20 minutes.

It has to be cut while hot and still soft, and iced immediately so that the icing melts in. Otherwise it’s dry, biscuity and not half as yummy.

  • While the slice bakes, sift the icing sugar and cocoa into a bowl, and boil the kettle.
  • Use a sharp knife to divide the baked slice into squares or rectangles.
  • Gradually mix hot water into the icing mix, a teaspoonful at a time, until it’s runny.
  • Quickly distribute the icing over the slice and spread it with the back of a spoon. There’s an art to doing this quickly and evenly so it melts in nicely and doesn’t pool in the gaps between the cut squares. (Oh, and you have to spread it right to the edges of the tray. I insist! My mum used to be lazy about that. I considered it grossly unfair when I got a half-dry edge piece and my little brother got a choc-soaked middle piece.)
  • Sprinkle it with coconut.
  • Leave to set. Put it in the fridge or freezer to speed this up.
  • Once it’s set you can grasp the edges of the baking paper and lift the slice in one piece from the tray onto a cutting board. Use a large sharp knife to separate the squares.
  • Hide it well if you want it to last.

This freezes really well and tastes great straight from the freezer.

It occurs to me now that it might be even better with rice bubbles added to the mix. Or chopped hazelnuts, perhaps.

Best served with excellent coffee, although children might prefer a glass of milk.

Toilet cleaners are my heroes: musings on a better society

I’ve been thinking about what kind of society we might have in the future, what kind of society I’d like to see develop, if humanity survives the current scary but rather exciting period of turmoil and change. And I’ve written some of it down.

I’m nervous about posting these thoughts. I’m nervous that what I’m about to say has already been said — or debunked! — more coherently by someone much more distinguished than me. And there’s not one ‘ism’ in it, except right at the end. But what the heck.

What would it mean to have a good society, a just, harmonious, peaceful society?

My current answer is that in an ideal society, everyone’s needs would be met, at all the levels of Maslow’s hierarchy (see my previous comments on this). Physical, psychological, social and spiritual needs. For everyone in the world, young or old, male or female or in-between, able-bodied or not, able-minded or not. (Human, animal or vegetable? Hmm. Maybe.)

For 100% of needs to be met 100% of the time for 100% of the people is maybe impossible — a theoretical outer limit, like absolute zero or infinity — but I see no reason why we can’t move closer and closer to it. When I look at history — especially as a woman! — it looks like we are moving closer to it. As transport and communication improve, and as psychology and neurology develop and start to merge with the ancient Eastern study of mind and body, we are gradually becoming more conscious of one another’s needs, less inclined to violent conflict, and more gentle with our children.

So what would it take to have a society where everyone gets their needs met and nobody gets left out? And where nobody is abused, violated, coerced or neglected — where no-one has that much power over others?

A workable society would have decision-making carried out at the appropriate… level isn’t the word, too loaded… sizeis more what I’m after. Or sphere. Decisions affecting a household made by the household; decisions affecting a village, by the village; a city, by the city; and so on, all the way to the world: decisions affecting the whole world made by the whole world. Decisions made by the group they affect, rather than being imposed from the next level ‘up’, or imposed by a leader who is supposedly at the same ‘level’ but isn’t really.

Being a leader in a hierarchical system is pretty uncomfortable. You’re not really a member of the group you’re leading, you stand outside it. Leadership can be very lonely. And there’s always going to be someone who hates you! In a non-hierarchical setup there might be no leader, or there might be temporary leaders depending on the situation. A trusted person might take responsibility for coordinating the group. They might be chosen by the group or they might be someone who comes forward to serve (not boss!) the group. But nobody will be able to coerce anyone else to obey them. There’ll be guidelines for behaviour and activity, but people would follow them because they buy into them — because they are involved in the making of the guidelines. Decisions would be made using methods that are okay with everyone. It might be consensus, it might be a vote, it might be letting a trusted leader decide, or it might be some combination. If we’re steering a boat through a patch of icebergs we might not want the whole crew at the wheel! but if we’re deciding where to build a tramline, a consensus solution reached at a community meeting might be more appropriate and would allow for brainstorming, for new ideas and innovative concepts to be discussed.

In spheres where it is not practical for everyone to meet, even electronically, decisions would be made by working groups. What sort of decisions? For example, at the city size, there’d be decisions about providing services like sewage, transport and health care that need large numbers of people to cooperate… industrialised production, perhaps… library and information services… communications services, without which none of this could work in the first place. Why working groups? Because you wouldn’t want to have a city-wide referendum on every little thing. I think it would be better to have groups made up of people who are interested in contributing in this way and who are trained to be experts in their field, trained by the working groups and perhaps also by training groups.

But the actual structure isn’t the point, here. I can imagine all kinds of workable possibilities, and the groups and boundaries and guidelines would be fluid, dynamic, always changing.

Getting rid of the coercion, the physical and economic threat that pervades current society in all spheres from the domestic to the international, is what will make it work. For this to happen, would you have to do away with money, exchange? I suspect so — but perhaps not. Private property? perhaps not completely… but it would help a lot if people could stop comparing themselves to others, measuring status, by how much people have. I’m not keen on status at all, deep in my heart I believe status is bullshit, really… but I’m aware that not everyone feels this way. Status measured by how much people contribute, that might be okay: a person who gives a great deal would have a higher status than a person who behaves lazily and selfishly. At the moment rich people have high status just because they have a lot, and it’s this mindset that needs to change. If you could change this mindset you could still have exchange and private property but it would have a different meaning.

People’s various needs would be met by the various groups they belonged to, and the provision of needs would not be linked to contribution. Everything would be voluntary. No coercion. A person who is too lazy to contribute would… well now, what would happen? Well, if they were denied their basic needs they would probably turn to crime, so it would be better to just give them their needs anyway and just factor that in. However, if we go a bit deeper here and look at why they are not contributing, perhaps it’s just that they haven’t found the work that is right for them and could use some help to find it. Perhaps our system needs to be adjusted to accommodate them. Perhaps we need to adjust our way of doing things so that the person becomes engaged and wants to join in.

All kinds of contributions would be valued and recognised, from public-toilet cleaning to neurosurgery. (Toilet cleaners are my heroes. There’s no point having your brain in tiptop order if you can’t relieve yourself without risking infection.) People could do what they enjoy, what they excel at, and also feel good about taking a turn at the less pleasant tasks like nursing the terminally ill and dealing with the sewage.

You would still have miners, perhaps large mining organisations. It’s difficult to imagine any sort of human civilisation without metals. Even if we didn’t have money. Gold and diamonds have a lot of industrial uses.

You would still have farming. We’ve got too many people to live by hunting and gathering. There would be large and small farms and gardens run by people who are good at organising or who particularly enjoy farming and gardening. Lots of people would help with this, I think — they’d get a lot of satisfaction from doing their bit to help grow the plants and animals that provide their food, textiles and other raw materials.

You would still have factories to make stuff (unless we want to go back to the pre-industrial age, and I don’t! No phones? No cochlear implants? No precisely machined mechanical parts? No bicycles? No solar panels? No thanks.) but if people were show up for work without economic coercion, what would have to change?

I’ll let you think about that.

In the society I’m trying to imagine, a lot of current tasks would be unnecessary. For a start, I don’t think you’d have police or lawyers. If money was still used, you might have bankers, but it’s really starting to look like the whole borrowing and lending thing was a bad idea (as Jesus, or whoever wrote that stuff, tried to point out). One of my hopeful predictions is that people will gradually lose faith in privately-owned banks and desert them in favour of community-based financial organisations.

What about conflict? What about violent crime? What would happen to a person who hurt another person? Or where people aren’t getting on, are finding it impossible to live harmoniously? This would be dealt with by the group of which both persons are a member, which might be family or household but might also be city or even world if a person hurt some random they met on the street. At the city level we might have a working group of people, call them counsellors, who are trained, train each other, to help those who get into this situation. To help them and perhaps their families talk together and understand what happened and grow and become greater people as a result of the experience. Each group could perhaps have its counsellors, people who are especially interested in helping others… but I hope that in an ideal world, everyone would be interested in that! A small family or neighbourhood group might not have any counsellors, but if they are having trouble sorting out a conflict they could ask for help from a neighbouring family or neighbourhood.

When I say families, I don’t necessarily mean blood families. I also mean people who have chosen to bond and perhaps live and work together in some way and who feel a sense of responsibility for each other, who love one another in a personal way.

A person could be a member of several families.

What if two groups have a conflict? For example, a conflict over who gets to use a patch of land. Or about how to use some external resource, how to treat some animal species, whether to log some patch of forest or mine some mountain. Whether to do some big concerted action like maybe sending people to Mars. Rather than having a fight they would talk and try to find a way through the difficulty.

There would have to be an acceptance that conflict is normal, that it is okay to be in conflict, that it is not a disorder, but that violence, especially group violence, is not an effective way to solve conflict.

It would help if people were not so attached to their outcome being correct. In the case of the patch of land, if everyone feels safe that their needs will be met, if people aren’t in fear of insecurity and hunger, then there wouldn’t have to be a war. The groups would either decide to share, or a second patch will be found, or perhaps they might just choose at random and the ‘losing’ group look for another patch… or perhaps the whole project might be abandoned and the interested parties would find some other way of doing things.

The groups might use a ritualised conflict to decide… throw a dice or have a game of football perhaps. This sounds silly, but chance is how lotteries are run and how cricketers decide who is going to bat first, and people are quite content to lose those contests, because they’re not personally attached to the outcome.

Aggression and violent feelings would be channelled into ritualised conflict such as sports.

If babies were raised in complete love and security there would be a lot less aggressive violent feelings anyway.

Perhaps if two people (two ‘men’, let’s say) really did want to have a physical fight to sort out a disagreement, it would be arranged by the group? No, that makes it a spectacle, glorifies it. Two men might have a physical fight now and again, to express their aggression and let go of it. If that didn’t work they could get help from other men in their group, and perhaps also from women, to sort it out. Perhaps they could be helped to find other more useful ways to channel their aggression and passion.

This kind of society does seem to be what we are gradually fumbling towards. There’s a long way to go, though, and we can’t get there overnight.

Perhaps the current totalitarian trend isn’t entirely bad. For those of us who didn’t grow up with all these cameras and rules it’s pretty uncomfortable, and the possibilities for abuse of power are terrifying, but I can’t help seeing a positive side: raising awareness that society as a whole is not okay, anymore, with people fighting, spitting, verbally and physically abusing their kids and spouses, driving dangerously, and generally not giving a damn about others. I suspect most grown-up people would support the police in enforcing the laws against violence, discrimination and the neglect of children. Perhaps a bit of coercion is okay, for now, if it helps people break the cycle of abuse that leads to rage and violence. Maybe. I’m not sure whether it’s worth the risk.

Coercion is so often used to protect money, to guard the greed of individuals and of amoral, inhuman corporations. Where it’s used for that, it’s a scourge. And where it’s arbitrary and unjust. And where the power of the state-sanctioned weapon-carrying agent is abused, not used to serve. Where the agent uses their weapon and position to express their own rage instead of to protect.

Anyway, that’s enough — for now! — of the sociopolitical musings of a middle-aged poet, parent, and occasional reluctant community leader. I don’t have a recipe for any of it, other than gradual change, gradual raising of awareness.

Robert Fuller has a pretty good suggestion though. He suggests we abandon rankism, which, as I understand it, means ‘us-and-them’ thinking. On his site Breaking Ranks, he says:

RANKISM: The Common Thread
Rankism is the exploitation or humiliation of those with less power or lower status. Simply put, rankism occurs when the somebodies of the world use the power of their rank to take advantage over those they see as nobodies. Rankism is the root cause of a wide variety of dominating behaviors.

DIGNITY: The Cure For Rankism
How do you change something that’s so pervasive and that has for so long gone unnamed? With dignity, Fuller says. Treating people with dignity, no matter where they fall on the corporate, social, familial, or political ladder is the key to overcoming rankism in all its manifestations. In rankist environments, creativity is stifled, students can’t learn, workers are disloyal, health is compromised, families suffer dysfunction, and victims want revenge. Dignity is the antidote.

I couldn’t agree more.